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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kayla Traxel

April 10, 2024

5  out of  5 rating by Kayla Traxel
"Met again with Lori Richardson and she is very helpful. I like how they meet with me yearly to review my plan just in case things have changed."
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Kiley Waller

April 9, 2024

5  out of  5 rating by Kiley Waller
"Lori is great"
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Kimberly Miranda

April 2, 2024

5  out of  5 rating by Kimberly Miranda
"I had a great experience with Lori today. She made my experience swift, to the point, caring, good conversation and a great smile. Looking forward to working with her again."
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Jane Pritchett

March 26, 2024

5  out of  5 rating by Jane Pritchett
"Jim Hallam and his staff are always helpful and quick in responding. Best insurance agent I have ever had."
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Kelley Dunham

March 23, 2024

5  out of  5 rating by Kelley Dunham
"Lori was extremely helpful and had answers for all of our questions, plus she was able to identify some areas that we hadn't even thought of and came up with great solutions for us!"
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Amy Yang

March 21, 2024

5  out of  5 rating by Amy Yang
"We recently transitioned this agent after our previous State Farm agent retired. We primarily work with Lori, and she has been extremely helpful in managing our various policies. Her quick communication makes our family feel well supported and very happy customers."
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Joshua Blanch

March 7, 2024

5  out of  5 rating by Joshua Blanch
"Jim Hallam and his staff are AWESOME! I own a local roofing company and have worked with Jim for many years now. Jim is a highly intelligent man with a loyal staff that really cares about their customers and their wellbeing. I work with insurance companies and their agency members all the time, so I can say that Jim's office stands out as one with exceptional customer service! Give these guys a shot! Eva, Lori and Kathleen are the best!! :D"
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Andrea Ramos

March 5, 2024

5  out of  5 rating by Andrea Ramos
"It was a great and easy experience. Lori did a fantastic job and she was really professional and very helpful! Thank you!!"
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Jennifer Craig

February 28, 2024

5  out of  5 rating by Jennifer Craig
"Jim's office is always very helpful. Today, we reviewed our existing coverage with Lori; and she was able to give us some great ideas for potential discounts."
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Shelley Young

February 24, 2024

5  out of  5 rating by Shelley Young
"Love State Farm! They're always quick to respond and make claims so easy to deal with. I love how they offer suggestions to be more cost-effective, too. Never a hold up on getting things processed and paid promptly. Great job to this team."
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Rebecca Gudde

February 23, 2024

5  out of  5 rating by Rebecca Gudde
"My husband and I have had Jim Hallam as an agent for over 20 years. Everyone in the office is always friendly and quick to respond to our questions or concerns."
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Brian Zoller

February 16, 2024

5  out of  5 rating by Brian Zoller
"We had been with another large Insurance company for over 20yrs. However, we were treated like a number with no personal service. I was referred to Jim Hallam State Farm by several people and couldn't be happier that we made the switch. Not only have they saved us money on our home & auto's, but the entire team there is top notch. Lori Richardson took the time to not only review and explain policy options, but listened to OUR needs to make sure we have the protection WE need. Thank You Jim Hallam State Farm team!!"
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Kristi Holden

February 15, 2024

5  out of  5 rating by Kristi Holden
"Jim has been an amazing agent, extremely helpful and has gone out of his way to help our family. He also has the nicest staff ever!"
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Robert Troy

February 14, 2024

5  out of  5 rating by Robert Troy
"Very informative patient and kind. Good rates. Great coverage , would definitely recommend!"
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Brandy Golightly

February 13, 2024

5  out of  5 rating by Brandy Golightly
"I would highly recommend the Jim Hallan agency to anyone looking for insurance coverage needs. We have had the pleasure to work with Lori Richardson, and she is the bee's knees. She is very knowledgeable in her field. She has answered any questions or concerns we have, and given us a great customer experience. Give them a call!"
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Katherine Hopkins

February 2, 2024

5  out of  5 rating by Katherine Hopkins
"Our former agent retired and our policies were transferred to Jim Hallam's office. We have been so pleased with the attention we have received, along with the professionalism and knowledge exhibited by Lori Richardson. It is a pleasure to work with Jim Hallam's State Farm agency."
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Andrew Black

January 29, 2024

5  out of  5 rating by Andrew Black
"Yes, we saved money by switching, but more importantly Jim Hallam and his team provide great protection at a reasonable price. In addition, they are incredibly responsive and they're fantastic at transparently showing what's covered and exactly what it costs."
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Connie Wright

October 15, 2023

5  out of  5 rating by Connie Wright
"I am so happy I found a good insurance agent and his team. Everytime I call with a question they are right there to answer any questions I have. Thank you all so much for your sevice and help."
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Charlotte Reynolds

August 22, 2023

5  out of  5 rating by Charlotte Reynolds
"Agent was extremely helpful in giving information, quote, getting back to me in a timely manner. Very pleased with customer service."
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Michael Moll

August 21, 2023

5  out of  5 rating by Michael Moll
"Absolute stress free transition from previous carrier. Lori was detailed and answered all our questions before we even asked them. If you are looking for a personal experience and not being just another client, highly recommend."
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Kara

August 11, 2023

5  out of  5 rating by Kara
"Very informative and friendly set up"
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Charlotte Pringle

July 26, 2023

4  out of  5 rating by Charlotte Pringle
"Mr. Hallam is very professional, friendly, & knowledgeable."
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Scott Lane

July 25, 2023

5  out of  5 rating by Scott Lane
"I've been with Jim Hallam and State Farm for about 20 years. In that time, I've had nothing but a positive experience. Jim, along with his staff, have not only provided great service, but they have educated me on the various products that they offer so I can make the best decision for myself and my family. Keep up the good work!"
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Krystal Jones

July 10, 2023

5  out of  5 rating by Krystal Jones
"We have been using State Farm Jim Hallam for 5 years. We have 6 policies with them and I can’t imagine using anyone else. They go above and beyond for customer service (including birthday calls, check ins, and even offering to bring me food while in the hospital for our first born child). They are kind, knowledgeable and always trying to make sure you are getting the best prices. They give me so much peace of mind. 10/10 recommend"
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Marla Groth

July 10, 2023

5  out of  5 rating by Marla Groth
"Lori reviewed our coverage with us and was able to save us money. We also were able to add coverage I had been thinking about adding. Lori and everyone are always so pleasant, professional, and great to work with. We highly recommend Jim Hallam State Farm Insurance."