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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lindsey Smith

Lindsey Smith

September 22, 2025

5  out of  5
rating by Lindsey Smith
"My husband and I moved states and are trying to buy a house and insurance has been the biggest headache to figure out on our own! Bryan Day made it so easy!! He has been so kind and efficient and has answered all our questions and got us set up with a great plan at a great cost! So grateful for people like him so willing to help!"
We responded:
"Hi Lindsey, Thank you for the 5 star review & welcome to State Farm! Our professional team members like Bryan are always making sure everything is as stress free as possible for your car insurance & home insurance needs. It is always important to us to give excellent service to amazing Kansas City area customers like you! Have an amazing week! "
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Reginald Green

September 18, 2025

5  out of  5
rating by Reginald Green
"Jim's a great guy and phenomenal agent!"
We responded:
"Thanks Reggie! That is really appreciated coming from a long time friend and new customer. Our experienced team will make sure we do our best with all of your financial needs. Have a great evening and thanks for your business!"
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Nicolle Adams

September 15, 2025

5  out of  5
rating by Nicolle Adams
"Lori Richardson was amazing to work with! She really took the time to explain everything to me and helped me understand all my options without making it confusing. Instead of just selling me something, she actually listened to what I needed and found the best policy that fits my budget. I never felt rushed or pressured, and she was super patient with all my questions. I feel so much better knowing I've got the right coverage now. I'd definitely recommend Lori Richardson to anyone looking for insurance!"
We responded:
"Hi Nicolle! Wow, thank you for the 5-star review! When it comes to your insurance needs, our professional team members like Lori put customer satisfaction first - especially when finding the right coverages. It is always important to bring our Kansas City metro customers the best customer service in the area. Have a wonderful evening & thank you for your business!"
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butch keim

September 13, 2025

5  out of  5
rating by butch keim
"Everyone in the office is so helpful and friendly."
We responded:
"Hi Butch! Thanks for the 5 star review - it means a lot to our experienced team. Car insurance & home insurance are complicated so I am glad we were able to be helpful and the friendly part is great to hear - everyone is the world needs a little niceness in their day. We appreciate your business & hope you have a great weekend! "
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Alissa Potocnik

September 11, 2025

5  out of  5
rating by Alissa Potocnik
"The staff is very responsive and listens to their customers. They do not "push" products and are careful to ensure you have consistent coverage. We have home, auto, renters and life insurance through Hallam's office and have been impressed with the staff, especially Lori Richardson. She takes her time to sit down with you, go over what you need (and what you don't!), and efficiently takes care of each step. Recommend this office without reservation."
We responded:
"Hi Alissa! Thank you for the kind words and 5 star rating. We are so pleased to hear that your experience with us has been nothing but exceptional! Our professional team members like Lori take customer satisfaction to heart, and always make sure to answer any questions you may have. Have an amazing weekend and thanks for your business! Go Chiefs!"
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Lisa Lewis

September 3, 2025

5  out of  5
rating by Lisa Lewis
"Great informative help"
We responded:
"Hi Lisa! Thanks for the 5 star review - our experienced team really works hard to keep great Kansas city metro customers like you as informed as possible so you can make the best decisions for your insurance needs. Home insurance and car insurance are too complicated and expensive to DIY so we are glad to help! Thanks for your business & have a great day -- Go Chiefs!"
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C S

August 28, 2025

5  out of  5
rating by C S
"We've been with State Farm for years and have always had positive interactions with any situation that may have come our way."
We responded:
"Thank you for the five-star review! I'm so pleased to hear that you have had great experiences with State Farm and our professional team. It's always our goal to bring Kansas City metro customers the best service for their home and car insurance needs. Thank you for your business and have a great weekend! "
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Donna Byars

August 26, 2025

5  out of  5
rating by Donna Byars
"Quick answers and thorough information"
We responded:
"Hi Donna! Thank you for the 5-Star review. Our entire professional team always makes it a priority to give you the care you need quickly, giving you the Information on home and auto insurance with no stress. It's always great to have a valued customer like you. Thank you for your business and have a great day!"
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Karen Vargas

August 22, 2025

5  out of  5
rating by Karen Vargas
"First time client and everything has been great!! Super courteous and they act fast!! My brother in-law was right about their staff!"
We responded:
"Hi Karen! Welcome to State Farm! We are honored to have you. I know you have been working with Andrea - and she is ASWEESOME! I hope you get a chance to meet our entire dedicated team. We love helping great folks like you and all of our Kansas city metro customers with their home insurance and car insurance. Have a great weekend and thanks again for your business!"
Profile photo of Munir Khan

Munir Khan

August 22, 2025

5  out of  5
rating by Munir Khan
"They are great and very helpful."
We responded:
"Thank you Munir for your 5-star review! My experienced State Farm team and I are happy to be your good neighbor! We work hard to make car insurance and home insurance easy. Have a great weekend and thanks for your business! "
Profile photo of Frank Parker

Frank Parker

August 20, 2025

5  out of  5
rating by Frank Parker
"Jim Hallam and his staff are true professionals. The experience and sound guidance has protected my family for almost 25 -years. During this time, I can truly say that Jim has become a friend. I'm very happy to recommend Jim's office to my family and friends. Frank Parker - Lee's Summit"
We responded:
"Hi Frank! Thanks for the 5 star review. It means a lot coming from a great long term client & friend. Every experienced team member we have loves helping Kansas City metro folks like you with your car insurance and home insurance needs. And as you know, we will always be there for you when you need us. Thanks again for your long time trust in us and also trusting us with your friends & family. Jim"
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dora bosley

August 15, 2025

5  out of  5
rating by dora bosley
"I been with state farm for about 3yrs now and have not had any issues they have treated us good and resolved our claims with little to no hassle, we dis have an issue with our homeowners policy but Andrea resolved it for us and was very nice. I would recommend state farm to my friend and family"
We responded:
"Hi Dora! Thank you so much for the 5 star review! Andrea is awesome to work with - always positive and very helpful. All of our experienced team is glad to help when you or any of our great Kansas City metro customers call in for help with car insurance or home insurance. We work hard to make complicated claims simple. We appreciate your business & have a great weekend!"
Profile photo of Rob Lee

Rob Lee

August 14, 2025

5  out of  5
rating by Rob Lee
"I wish I went with this Statefarm office when I first moved here. Not all offices are the same. I need good rates and better service. These guys have all our properties and cars. If you’re shopping for a quality insurance broker, this office is the one. Rob 😊"
We responded:
"Hi Rob! Thanks for the 5 star review. Our team is proud to help great Kansas City metro customers like you with car insurance and home insurance needs. Insurance is complicated and we really appreciate you noting that there is a difference. Have a great day & thanks for your business."
Profile photo of Lorna McCartney

Lorna McCartney

August 14, 2025

5  out of  5
rating by Lorna McCartney
"My husband and I have been with Jim Hallam’s office for several years. Everyone we have worked with has been fantastic to work with. Friendly, efficient, and just overall great people. Most recently, Andrea was super helpful and able to get us an insurance policy on our golf cart really quickly. She worked with me to make it easy and fit the quote process in to my busy workday - such a relief. We highly recommend this office!"
We responded:
"Hi Lorna! Wow, thanks for the 5 star review! It means a lot to hear that Andrea took great care of your insurance needs. Our entire dedicated team works everyday to earn your trust. Have a great day & thanks for your business! "
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James Sherman

August 8, 2025

2  out of  5
rating by James Sherman
"I will never recommend state farm to any one. Jim became an agent during my 2 year claim battle with state farm. He claimed he would help as part of the battle was for building code, in which he claims he was part of writing. However, instead of up holding it, I had to contact the city myself to get my claim held. I do not recommend"
We responded:
"Hi James! I'm sorry things did not go well. I agree with your concerns and feel you are correct that the claim was not handled correctly. But as you mention, your policies were part of another office when this problem occurred. The agent in that office passed away and I tried to do what I could but this office had nothing to do with that claim. Again, sorry things did not work out and I hope you are taking additional steps we discussed. "
Profile photo of Rebecca Gudde

Rebecca Gudde

July 29, 2025

5  out of  5
rating by Rebecca Gudde
"My husband and I have had Jim Hallam as an agent for over 20 years. Everyone in the office is always friendly and quick to respond to our questions or concerns."
We responded:
"Hi Rebecca! Wow - has it been 20 years? Well, that is awesome & our entire professional team are honored to help great Kansas city area families like yours. They know car insurance and home insurance are complicated and not always the most fun to talk about but they also know how important it is. Thank you for your business & have a great day! "
Profile photo of Fred Delibero

Fred Delibero

July 28, 2025

5  out of  5
rating by Fred Delibero
"Jim and his team are the best in the business. Always professional, knowledgeable, and courteous. They offer variance counsel and are your advocate in ask things insurance. Highly recommend."
We responded:
"Hi Fred! Thanks for the 5 star review - it means a lot coming from a great customer like you. We all work hard to earn our rank as Kansas City's 5 star State Farm agency and value all of our customers. Thank you for your business and have a great day!"
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Linda Harding

July 24, 2025

5  out of  5
rating by Linda Harding
"So pleased with Ashley. She is so knowledgeable, polite, and always responded quickly to my questions. So pleased,!!!!!!!!ll"
We responded:
"Hi Linda! Welcome to State Farm! Ashley as amazing - and everyone on our experienced team is ready to help with any car insurance or home insurance questions. We are proud to be Kansas City's 5 star State Farm agency and we truly appreciate your business! Have a great evening!"
Profile photo of J. Matthew Jackson

J. Matthew Jackson

July 22, 2025

5  out of  5
rating by J. Matthew Jackson
"Great experience! Ms. Andrea Schoen was a joy to work with!!"
We responded:
"Hi Matthew! Andrea is great to work with! She always puts a smile in everyone's day. Our entire team is dedicated to helping you and all of our great Kansas City metro customers with their car insurance and home insurance needs. Thanks for your business && have a great day!"
Profile photo of Lori Robinson

Lori Robinson

July 21, 2025

5  out of  5
rating by Lori Robinson
"Friendly and knowledgeable staff!"
We responded:
"Hi Lori! Thanks for the 5 star review. And thanks for noting our team -- We love what we do which makes being friendly to our great Kansas city metro customers a lot easier. Insurance is complicated and rarely fun so having people who WANT to be there for you is important. Thanks for your business & have a great day!"
Profile photo of James Whitsitt

James Whitsitt

July 21, 2025

5  out of  5
rating by James Whitsitt
"Great friendly service. I’ve used them since 1973"
We responded:
"Hi James! Thank you for the 5 star review -- our experienced team works hard for you and all of our great Kansas City area customers. 50+ years is a great testament to your trust in us. Thank you for your business & have a great day!"
Profile photo of Greg Sweeney

Greg Sweeney

July 17, 2025

5  out of  5
rating by Greg Sweeney
"I am new to Jim Hallam’s group. They are outstanding to work with. They make things happen. Thank you Kathleen for all the information and quick responses. Very kind!"
We responded:
"Hi Greg! Welcome to the our agency! Kathleen is so caring and every knowledgeable team member we have takes great pride in being Kansas City's 5 Star State Farm agency, We work hard to help all of our great car insurance and home insurance customers. Thanks for trusting us and we appreciate your business!"
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Juli Wingert

July 16, 2025

5  out of  5
rating by Juli Wingert
"I usually don't write reviews, but State Farm has been so helpful as my daughter is making a big move from Missouri to Florida. Kathleen at Jim Hallam's office has gone above and beyond to clarify everything for us and make sure our daughter is set for her move. We have been State Farm customers for decades, and we have never been disappointed. Everyone at this office is personal, professional, and kind. Our new State Farm experience in Florida has been amazing as well. Thank you!"
We responded:
"Hi Juli! We are always glad to help great folks like you and all of our Kansas City Metro customers. That service is just another great benefit of being a State Farm policyholder getting good Neighbor service no matter where you go in the great USA! Thanks for your business & have a great day!"
Profile photo of Lillian White

Lillian White

July 15, 2025

5  out of  5
rating by Lillian White
"Have used this office for 20 yrs or more.. Great customer service. Have had several quotes from other insurance companies. No one has been able to beat their price."
We responded:
"Hi Lillian! Thank you for the 5 star review. You have been a joy to work with over the years and we are glad we have kept you happy with low prices combined with local service. We will always be there when you need us. Thanks for your business & friendship."
Profile photo of Marlene Miller

Marlene Miller

July 10, 2025

5  out of  5
rating by Marlene Miller
"We have been so well cared for!! Jim Hallam’s office has reached out to us throughout the process of getting our beloved car back to being perfect. They have made sure that if we had any questions or concerns about the process that they were answered promptly. They took the worry out of it all. So glad we have State Farm Insurance and especially for Jim Hallam’s office and the wonderful staff!!!"
We responded:
"Thanks Marlene! So glad the claim went well! Everyone here is takes their profession seriously and wants you and all of our great Kansas City metro customers to be happy with the claim results. Thanks for your business & have a great evening!"